How did SocialTouch equip the entire Marc Boulet network with its NFC-connected Google Review plate?

Marc Boulet Audiology is a leading franchise in the field of hearing solutions, renowned for offering cutting-edge hearing aids and tailored support to improve the quality of life for its clients.

In an ongoing effort to enhance its online image and customer engagement, Marc Boulet Audiology partnered with SocialTouch. Together, we deployed an innovative solution: an NFC-connected Google Review plate. Thanks to this plate, clients can easily share their experience by leaving a Google review simply by scanning the plate with their smartphone.

This initiative has significantly simplified the review collection process, while significantly increasing the number of positive and authentic reviews. These reviews, essential for the image and SEO of Marc Boulet Audiology, strengthen the trust of future clients and improve the franchise’s positioning on search engines.

SocialTouch worked closely with the teams at Marc Boulet Audiology to ensure a seamless integration of this solution into their establishments.

Since the implementation of this solution, Marc Boulet Audiology has observed a significant increase in its online reviews, which has not only solidified its reputation but has also led to a better understanding of its clients’ expectations.

At SocialTouch, we are proud to have contributed to this digital transformation and to continue supporting Marc Boulet Audiology in improving its customer experience and online visibility.