SocialTouch attaches great importance to the protection of your personal data and is committed to complying with the regulations in force, in particular Law n°78-17 of January 6, 1978 relating to information technology, files and freedoms, as well as the General Data Protection Regulation (RGPD).

This page tells you how we collect, use and protect your personal data when you use our website www.socialtouch.io.

1. Data controller

The data controller is SocialTouch, which determines the purposes and means of personal data processing.

• Company name: SocialTouch

• Registered office: 42 rue Denis Papin, 94200 Ivry-sur-Seine, France

• Email : hello@socialtouch.fr

• Telephone: 01 84 80 76 46

• RCS registration: (add your RCS number here if you wish to make it transparent)

If you have any questions or requests relating to personal data, you can contact us by post at the above postal address or by e-mail.

2. Collected data

SocialTouch collects and processes several types of personal data, depending on your interaction with our site and services:

• Identification data: surname, first name, email address, telephone number.

• Connection data: IP address, browser used, date and time of visits.

• Navigation data: pages consulted, actions taken on the site.

• Contractual data: information relating to your use of our services (quotation requests, customer relations, invoicing).

We do not collect sensitive data such as information relating to your ethnic origin, your political or religious opinions, or your health.

3. Purposes of processing

Your data is collected for the following purposes:

• Managing information requests: responding to your questions or requests for information.

• Customer relationship management: manage your orders, quotations and commercial relationships.

• Website management: improve user experience and ensure site security.

• Marketing and prospecting: subject to your consent, we can send you newsletters and commercial offers.

• Audience analysis: using analysis tools to understand and optimize the use of our site.

4. Legal basis

Your data is processed on the following legal bases:

• Consent: sending newsletters or marketing communications.

• Contract fulfillment: order and service management.

• Legitimate interest: improving our services and securing the site.

• Legal obligations: compliance with legal obligations, particularly with regard to invoicing.

5. Data retention

Personal data are stored for periods that vary according to the purposes for which they are processed:

• Information requests: 2 years after last contact.

• Customer data: for the duration of the contractual relationship and 5 years after the end of the contract.

• Navigation data and cookies: 13 months after collection.

• Newsletter and canvassing: until the person concerned unsubscribes.

6. Data sharing

We do not share your personal data with third parties, except in the following cases:

• Subcontractors: for certain technical services (hosting, maintenance) and to improve our services. These subcontractors are required to respect the confidentiality of your data.

• Legal obligations: if required by law, your data may be communicated to the competent authorities.

Your data is processed in France and is not transferred outside the European Union.

7. Your rights

In accordance with current regulations, you have the following rights concerning your personal data:

• Right of access: obtain information about your processed data.

• Right of rectification: request correction of incorrect or incomplete data.

• Right to erasure: request the deletion of your data under certain conditions.

• Right to limitation: request limitation of processing in certain situations.

• Right to portability: receive your data in a structured, machine-readable format.

• Right to object: object to processing for reasons relating to your situation or to prospecting.

• Withdrawal of consent: withdraw your consent at any time for processing based on your consent (e.g. newsletters).

To exercise your rights, please contact us by post at the following address: SocialTouch, 42 rue Denis Papin, 94200 Ivry-sur-Seine or by email at hello@socialtouch.fr. You will receive a reply within one month.

8. Cookies

A cookie is a text file stored on your terminal when you visit our site. We use cookies to :

• Keep the site running smoothly.

• Measure audience and analyze performance.

• Offer you a personalized experience based on your preferences.

The cookies required to operate the site do not require your consent. For other cookies, you can accept or refuse them on your first visit. You can also configure your preferences in your browser.

9. Data security

SocialTouch implements appropriate technical and organizational measures to guarantee the security of your personal data and to prevent unauthorized access. However, no transmission or storage method is totally secure.

10. Changes to the Privacy Policy

This Privacy Policy may be modified at any time to comply with changing laws and regulations. Any changes will be posted on this page. We encourage you to consult it regularly.