How did SocialTouch equip the entire Fitness Park network with its Google Reviews NFC connected plate?

Fitness Park is one of the most popular fitness chains in France, with over 200 gyms across the country.

When the company sought to improve the customer experience in its gyms, it called upon SocialTouch to help implement an innovative solution.
SocialTouch proposed equipping all gyms of Fitness Park with its Google Reviews NFC connected plate. This plate allows gym customers to leave a Google review directly from their smartphone by scanning the NFC plate.
In addition to simplifying the review collection process for Fitness Park, the NFC connected plate also enabled the company to increase its number of Google reviews. Indeed, reviews left by customers are very important for the company’s image and their positioning on search engines.
The SocialTouch teams worked closely with Fitness Park to ensure that the installation of the connected plate proceeded smoothly in all gyms. Thanks to their expertise, SocialTouch was able to provide a turnkey solution to Fitness Park, which was easily integrated into the daily routines of Fitness Park employees.
Since the implementation of the connected plate, Fitness Park has seen a significant increase in its Google reviews, which has improved the company’s image and allowed for a better understanding of customer needs. SocialTouch is proud to have supported Fitness Park in this successful digital transformation and is convinced that the Google Reviews NFC connected plate will continue to bring numerous benefits to the company and its customers.