How did SocialTouch' equip LeaderSanté pharmacies with its NFC plates to strengthen its online presence and build customer loyalty?

LeaderSanté is a pharmacy franchise in France, with numerous branches across the country. When the company sought to improve its communication with customers and strengthen its online presence, it turned to SocialTouch’ for a comprehensive solution.

SocialTouch’ offered to equip the entire LeaderSanté network with its NFC Google Review plate, its NFC Instagram plate, its NFC Facebook plate and its NFC email sending plate for digital prescriptions. This combination of communication channels allows LeaderSanté to interact effectively with its customers and enhance customer engagement.

Thanks to the NFC Google Review plate, customers can easily leave reviews on Google by simply scanning the plate with their smartphone. This allows LeaderSanté to accumulate positive reviews and improve its online reputation, which attracts new customers and builds trust with existing customers.

By integrating social networks such as Instagram and Facebook, LeaderSanté can share news, health tips, and special promotions with its online community. This allows for more dynamic interaction with customers, to generate interest, and to increase the company’s visibility.

The NFC email sending plate from SocialTouch‘ offers LeaderSanté an effective way to quickly receive digital prescriptions to avoid errors and excessive waiting times. Intuitive & practical, this NFC plate allows users to open an email on their smartphone with the pharmacy’s email address already filled in the recipient field.

SocialTouch’ worked in close collaboration with LeaderSanté to customize and integrate these communication tools across the entire pharmacy network.

LeaderSanté has over 650 pharmacies in France.