How SocialTouch equipped the entire Point Smoke network with its Google Review NFC plate?

Point Smoke is a company specializing in the sale of e-cigarettes in France, with over 50 stores across the country. When the company sought to improve its online reputation and collect customer reviews on Google, it enlisted SocialTouch to help implement an innovative solution.

SocialTouch offered to equip all Point Smoke stores with its Google Review NFC plate, a simple and effective solution to encourage customers to leave reviews on Google. This plate allows customers in the store to leave a review with a single click by scanning the NFC plate with their smartphone.

The SocialTouch teams worked in close collaboration with Point Smoke to ensure that the installation of the connected plate proceeded smoothly in all the company’s stores. Thanks to their expertise, SocialTouch was able to provide a turnkey solution to Point Smoke, which was easily integrated into the daily routines of the company’s employees.

Since the implementation of the Google Review NFC plate, Point Smoke has seen a significant increase in its Google reviews, which has improved the company’s reputation and strengthened its online presence. Reviews left by customers are very important for the company’s image and their positioning on search engines.

The connected plate has also allowed the company to better understand its customers’ needs by collecting valuable feedback on its products and services. SocialTouch is proud to have supported Point Smoke in this successful digital transformation and is confident that the Google Review NFC plate will continue to bring numerous benefits to the company and its customers.